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Adspressions Help Center

  • What types of apparel can you embroider?
    We can embroider on a wide range of apparel including bags, beanies, dress shirts, hats, hoodies, jackets, polo shirts, t-shirts and much more.
  • Can I order reprints of previous orders?
    Yes, we offer eco-friendly paper options and use environmentally conscious printing practices whenever possible.
  • Can you print custom sizes?
    Yes, we can accommodate custom sizes. Please contact us for specific sizing inquiries.
  • What file formats do you accept for printing?
    We accept commonly used file formats such as PDF, JPEG, PNG, AI, and PSD.
  • Do you have templates available for design?
    No, we don't provide templates but we do offer custom designs for many of our products to help ensure proper layout and sizing.
  • What types of products do you offer for printing?
    We offer a wide range of products including business cards, brochures, flyers, posters, banners, stickers, and more.
  • What is the turnaround time for orders?
    Turnaround time depends on the product and quantity ordered. Typically, it ranges from 1 to 5 business days for production, plus shipping time.
  • How do I pay for my order?
    We accept payment via credit/debit card, PayPal, and other secure payment methods.
  • Do you offer bulk discounts?
    Yes, we offer discounts on larger quantities. The more you order, the more you save.
  • How do I submit my artwork for printing?
    You can upload your artwork directly through our website during the ordering process.
  • What is your return policy?
    We have a satisfaction guarantee. If you're not happy with your order, please contact us, and we'll work to make it right.
  • Do you offer color matching services?
    Yes, we strive to match colors as closely as possible to your provided artwork. Please note that variations may occur due to differences in printing processes and materials.
  • What kind of customer support do you provide?
    We provide dedicated customer support via phone, email, and live chat to assist you with any questions or concerns you may have throughout the ordering process.
  • Can I see a proof before printing?
    Yes, we provide digital proofs for approval before printing to ensure accuracy.
  • What type of paper/material options do you offer?
    We offer a variety of paper and material options including gloss, matte, recycled, vinyl, and more.
  • Do you offer samples of your printed products?
    Yes, we offer sample packs of various products so you can see and feel the quality before placing a larger order. Contact us to request samples.
  • Can I track the status of my order online?
    Yes, once your order is processed, you'll receive a tracking number to monitor its progress.
  • Do you offer any special finishes or coatings for printed materials?
    Yes, we offer a range of finishes and coatings including gloss, matte, UV coating, and more to enhance the appearance and durability of your printed materials. Contact us for details on available options for your specific project.
  • What are your printing prices?
    Printing prices vary depending on the product, quantity, and any additional options selected. You can find pricing details on our website.
  • Do you offer rush or expedited shipping options?
    Yes, we offer rush shipping options for quicker delivery. You can select these during checkout.
  • How do I place an order?
    You can easily place an order through our website by selecting the product, uploading your design, choosing options like quantity and paper type, and proceeding to checkout.
  • Can I cancel or change my order after it's been placed?
    Orders can be canceled or changed within a short window after placement. However, once production has begun, changes may not be possible. Please contact us immediately for assistance.
  • What are bleed and safe zones, and how should I set them up in my design?
    Bleed refers to the area beyond the final trim size where artwork should extend to avoid white borders. Safe zones are the innermost areas where important content should be placed to ensure it isn't trimmed off. We provide guidelines and templates for setting up bleed and safe zones in your designs.
  • Do you offer design services?
    Yes, we have a team of experienced designers who can assist with your design needs for an additional fee.
  • Do you ship internationally?
    No, we do not offer international shipping.
  • Can I order reprints of previous orders?
    Yes, you can easily reorder previous designs through your account on our website.
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